The First National Bank of Hugo-Limon

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1st national Bank of Hugo-Limon

ATMs: Your Instant Cash Source
There's no doubt, the automated teller machine has revolutionized the way we bank.  With over 95,000 ATM locations in the U.S., it's a convenience we've rapidly grown used to.  Here are a few safety tips from the American Bankers Association...
 
PLAY IT SAFE...
While ATMs are convenient, it just makes sense to exercise caution when using one.  This includes protecting your ATM card and cash from the view of others, and being aware of your surroundings.  Here are some other tips to keep in mind.
 
PROTECT YOUR CARD & PIN
Whether you choose your Personal Identification Number (PIN) yourself, or your bank chooses it for you, it's very important to keep that number a secret.  Don't write it on your card or give the number out to anyone, including friends and family.  ATM fraud is most often committed by individuals who know the ATM cardholder.
 
BE PREPARED
To minimize time spent at the ATM, have your ATM card ready and in your hand when you approach the machine.  Don't pull it out of your purse or wallet when you get there.
 
LOOK AROUND
Take a look around you as you approach the ATM.  If you observe suspicious people or circumstances, don't use the machine at that time.
 
CONDUCT YOUR TRANSACTIONS PRIVATELY
Use common courtesy at the ATM.  Give people ahead of you space to conduct their transactions.  When you use the ATM, make sure no one watches you key in your PIN.  You can use your body to shield the ATM keypad.
 
COUNT YOUR CASH LATER
Once you've completed your ATM transaction, put your money away immediately and leave the ATM premises.  It's best to count your money later.
 
LOCK YOUR CAR DOORS
If you leave your car and walk to the ATM, turn off your ignition and lock your car.  If you use a drive-up ATM, be sure to roll up passenger windows and lock your car doors.
 
OBSERVE LIGHTING AND LANDSCAPE
Use extra caution when using an ATM at night.  If the lights at the ATM are not working, don't use it.  If shrubbery has grown up, or if a tree blocks the view, select another ATM and notify the bank.  In fact, it's always a good idea to let the bank know whenever you notice anything out of the ordinary at an ATM - from overgrown bushes and poor lighting to a malfunctioning machine.
 
TAKE A FRIEND AT NIGHT
If you must use the ATM at night, consider taking a friend along.
 
AND FINALLY...
Remember that these tips are a good start, but the best advice is simply not to use an ATM if you feel at all uncomfortable doing so.  ATMs provide convenience, but they haven't replaced the bank teller.  If you prefer, conduct your business in the bank lobby.
 

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VOICEACCESS
24-Hour Customer Service From Your Bank
 
 
We are pleased to provide you with VOICEACCESSS , our 24-hour account information system.  We encourage you to use the system by calling either of the following numbers:
 
719.743.2100 (Hugo & Limon Area)
888.829.2100 (Toll-Free Access)
 
Feel free to try both the touch-tone and speech recognition methods, to find the one which works best for you.
 
A confidential security code is created by you on your first call to the system.  When prompted by VOICEACCESSS, use this number, along with any of your account numbers from your statements or loans to obtain your account information.
 
We continually strive to bring you fast, friendly service by employing the very latest in banking technology.
 
Three Easy Steps!
 
Dial the VOICEACCESSS telephone number from any phone.  After a brief introduction, you will be presented with a list of options.  Your choices are:
  1. for Checking
  2. for Savings
  3. for CDs
  4. for Loans
  5. for Weather
  6. for Other Bank Services
  7. for System Tutorial
  8. to Transfer to Operator
 
You may "Say" or "Press" the appropriate number, as shown above, on your telephone keypad.  Remember to wait for the tone before speaking.

After you have made your selection you will be asked to enter your account number and security code.  By "voice", say each number after the beep.  Your account balance will be played automatically.  It's that simple!

Press the * key at any time to return to the previous menu.  Voice caller may say "stop".
Details are shown below.
 
 
Option 1. Checking
From here, VOICEACCESSS will provide you with the following information 24-hours a day:
  • Current & Available Balance
  • History of Withdrawals and Deposits
  • Lookup by Check # or Amount
  • Receive a Statement Fax
  • Transfer Funds
  • Interest Information

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Option 2. Savings
From here, VOICEACCESSS will provide you with the following information 24-hours a day:
  • Current & Available Balance
  • History of Withdrawals and Deposits
  • Receive a Statement Fax
  • Transfer Funds
  • Interest Information

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Option 3. CDs
From here, VOICEACCESSS will provide you with the following information 24-hours a day:

  • Principal Balance
  • Maturity Date
  • Date & Amount of Last Interest Payment
  • Date & Amount of Next Interest Payment
  • Interest Information
  • Previous & Current Year's Interest

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Option 4. Loans
From here, VOICEACCESSS will provide you with the following information 24-hours a day:

  • Current Balance
  • Date & Amount of Next Payment
  • Date & Amount of Last Payment
  • Payoff Information
  • Maturity Date
  • Interest Information

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Option 5. Weather
From here, VOICEACCESSS will provide you with the following information 24-hours a day:

  • Time & Temperature
  • Expanded Weather
  • Product Information
  • Community Service Messages

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